All orders will be processed and shipped within 2 working days.

Once the order is dispatched, it will be delivered to customers at Singapore within 2-3 days. For international customers, you may expect the delivery within 7-15 days depending on your destinations. There could be slight delay due to customer clearance.

We offer free shipping for all international orders.

Ready stock item(s) will be dispatched first, we will ship the second package once all the BO items arrived.

It will normally take 3-4 weeks for the BO items to be delivered to your doorstep after the payment is made.

You just need to add the BO item (in the correct size/colour) to the cart and check out the order as per normal. The BO item will be dispatched in a later date once the BO item arrived.

Once we receive your return, please allow up to 7 working days for us to process your returns. We will drop you an email once your returns has been processed.

Simply attach the return form or invoice and send the item back to us in their original packaging.

Please send your returns to:

311A Clementi Avenue 4 #17-151 Singapore 121311      

You can. If you want to swap an item for a new size or colour, you can request an exchange by emailing us at hello@zoye.sg. We will reserve the item for you.

Postage/courier fees for returns will be at customer's own costs.